FAQ

Frequently Asked Questions

Brent Williams avatar Quinn Spicker avatar Max Farrell avatar
23 articles in this collection
Written by Brent Williams, Quinn Spicker, and Max Farrell

Can I upload a video not made with the App?

Yes, you can upload any video up to 250mb to your SnapCell library and send to the customer
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Written by Max Farrell
Updated over a week ago

What do I do if my Desktop Recorder videos are out of sync?

How to fix audio / video sync issues when recording with computer webcam.
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Written by Quinn Spicker
Updated over a week ago

Run a Sales Data Report

See how many of your SnapCell videos played a role in a sale
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Written by Quinn Spicker
Updated over a week ago

Add A 'Leave A Review' Button to Thank You Videos

Create a link for customers to write reviews
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Written by Quinn Spicker
Updated over a week ago

Make a Video Without Sending and Save it to your Video Library

Store Un Sent Videos In Your Library
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Written by Brent Williams
Updated over a week ago

Opt Out

Give Customers The Option To Always Opt Out
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Written by Brent Williams
Updated over a week ago

Download Video To Your Computer

Upload Videos To Your Website
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Written by Brent Williams
Updated over a week ago

Automatically Delete Videos

Delete Unwanted Videos
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Written by Brent Williams
Updated over a week ago

Adding & Removing Users

adding users delete users
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Written by Brent Williams
Updated over a week ago

How To Use Your Own Email For Sending Videos

Using your own email to send video
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Written by Brent Williams
Updated over a week ago

Turn Google Map On / Off

Can You Remove Google Maps
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Written by Brent Williams
Updated over a week ago

Switch TCPA or GDPR On /Off

Turn Opt In message Off
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Written by Brent Williams
Updated over a week ago

How To Mark A Video As Sold

Track Sold Cars
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Written by Brent Williams
Updated over a week ago

Delete Video

Remove Video From Library
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Written by Brent Williams
Updated over a week ago

Changing User Position

Change User Settings
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Written by Brent Williams
Updated over a week ago

Duplicate A Video

Copy A Video
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Written by Brent Williams
Updated over a week ago

Meaning of Pending Opt In

My Video Is Pending Opt In
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Written by Brent Williams
Updated over a week ago

Set Up Admin User

Create Admin Account
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Written by Brent Williams
Updated over a week ago

Managers Approval

Training Settings
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Written by Brent Williams
Updated over a week ago

Copy & Paste Video To CRM Email

Track Video Sent By Third Party Platform
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Written by Brent Williams
Updated over a week ago

Seeing Your Videos Only

See My Videos Only
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Written by Brent Williams
Updated over a week ago

Changing User Password

Change My Password
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Written by Brent Williams
Updated over a week ago

How To Set Up Local Text Number

Increase Open Rates
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Written by Brent Williams
Updated over a week ago