Send any video up to 250mb from your SnapCell account and still get the benefits of SnapCell notifications, your customer engagement template and tracking.

You can upload a video from both your desktop and your mobile device.

Please scroll below to see instructions on how to upload both ways.

Upload a video using your desktop:

Log into your SnapCell dashboard>contact us>login>login with the username & password created to access the SnapCell app

Navigate to the left of the screen to locate the MAIN menu>click on Upload A Video


Enter the customer details the same as you would sending a SnapCell normally

At the Video File section click on 'choose file'> this will direct you to your desktop files>select the video file from your device>click open


Click on Upload Video>a task bar will appear showing you the status of upload (N.B. the larger the file size the longer it will take to upload)

Congratulations this is now sent to the customer>you will be automatically directed to your video library

Upload a video via the SnapCell App on your mobile device:

If you are on an Apple device:

Click into your SnapCell App>on the interface page navigate to the bottom right of your screen>click on more


Click on Web Dashboard:


Click on the menu icon on the top right hand corner of the screen:

Click on Upload A Video:

If you are on an Android device:

Click into your SnapCell App>on the interface page navigate to the bottom of your screen>click on videos

Now follow the next steps irrespective of your device model

Enter the customer details the same as you would sending a SnapCell:

At the Video File section click on 'choose file'>select the video file from your device

Select if you would like to choose a video from your photo library or if you would like to record a new video 

Gives you the option to preview your video>click choose to upload

Click on Upload Video to send> a task bar will appear showing you the status of upload (N.B. the larger the file size the longer it will take to upload)

Congratulations this is now sent to the customer>you will be automatically directed to your video library

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